Case Study – Onsite Equipment Training Services

OETS Keeps Your Business Needs Front & Center

ABOUT THE ORGANIZATION
Their mission is to be the first name in quality, on demand, time efficient heavy equipment training in Manitoba. They strive to be recognized as the best in the business for operator training and certification, while continually focusing on providing the most effective service to their employers.
At OETS, they promise to be at your service when you need them and provide you with the most comprehensive and sound training available in North America today. They promise to bring their years of experience, unique approach, and broad perspective to achieve the best possible outcomes for your business.

Training Management Process: Before WalletCard

“It was all just manual record keeping of documentation and used a ledger to keep track of operator IDs. It was really manual and hard to manage to be honest. Wouldn’t know who’s coming due for training.”

“Definitely solve the problem of recurring business, that became very easy to do, because it’s now automated. Helps with stickiness with my customers. Once the WalletCard system is being used in that company, it’s all of a sudden a little more difficult just to move on to another provider, because I brought in some infrastructure into that company that attaches itself to my training. And just even the handwriting out of certificates, it saves me a lot of time.”

What problem does WalletCard solve?
How has WalletCard benefited you personally?

“It’s made issuing certificates easier. Its made it easier for me to have recurring customers. It’s made things a lot more efficient in terms of writing out certificates, etc. It’s really just made the whole process much more streamlined and an easier experience for my customers, which means they likely will continue to come back.”

“I would have to say its the recurring customers side of things.”

What’s the one main benefit of using WalletCard?
Is WalletCard a cost or savings to your business?

“Of course it has a cost with it. I would say if I am looking at the cost of time, then it would be a savings.”

“Quite frankly I benefit from it a lot, but I think that my clients benefit from it much more because they have to manage their people so much more than I do. They have to manage their records, they’ve got to take care of all these things and it just makes their lives so easy. So I would say that my clients benefit from it the most.”

Who do you feel most benefits from WalletCard?
Training Management Process: Before WalletCard

“It was all just manual record keeping of documentation and used a ledger to keep track of operator IDs. It was really manual and hard to manage to be honest. Wouldn’t know who’s coming due for training.”

What problem does WalletCard solve?

“Definitely solve the problem of recurring business, that became very easy to do, because it’s now automated. Helps with stickiness with my customers. Once the WalletCard system is being used in that company, it’s all of a sudden a little more difficult just to move on to another provider, because I brought in some infrastructure into that company that attaches itself to my training. And just even the handwriting out of certificates, it saves me a lot of time.”

How has WalletCard benefited you personally?

“It’s made issuing certificates easier. Its made it easier for me to have recurring customers. It’s made things a lot more efficient in terms of writing out certificates, etc. It’s really just made the whole process much more streamlined and an easier experience for my customers, which means they likely will continue to come back.”

What’s the one main benefit of using WalletCard?

“I would have to say its the recurring customers side of things.”

Is WalletCard a cost or savings to your business?

“Of course it has a cost with it. I would say if I am looking at the cost of time, then it would be a savings.”

Who do you feel most benefits from WalletCard?

“Quite frankly I benefit from it a lot, but I think that my clients benefit from it much more because they have to manage their people so much more than I do. They have to manage their records, they’ve got to take care of all these things and it just makes their lives so easy. So I would say that my clients benefit from it the most.”